Privacy policy

This privacy policy sets out how Rosser-James Editing uses and protects any information that you give when you use this website or buy my editing or proofreading services.

I reserve the right to change this policy from time to time by updating this page. Any changes made will take immediate effect. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from May 2018.

What personal information is collected

When using the contact form or ordering one of the services through the website, the following personal information is collected.

  • Your name
  • contact information including address, email address and phone number

What I do with the personal information gathered

This information is required to understand your needs and to provide the services to you, and in particular for the following reasons:

  • To be able to contact you regarding your order and to return your completed document.

In addition if you have provided your consent using the tick box on the contact or order form I may use your information as follows:

  • I may periodically send promotional emails about new services, special offers or other information which I think you may find interesting, using the email address which you have provided.
  • From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, or mail.

I do not store credit/debit card details and I do not disclose, sell or lease any information that is held to third parties (unless required to do so by law).

Uploaded documents and personal data retention

I understand that the content of the documents that you are submitting for editing needs to remain confidential. No part of your document will be shared with third parties. Your documents and contact details will be held securely and will be deleted 3 months following receipt of payment after a completed document has been returned. If you have given prior consent to your data being retained for marketing purposes (using the tick box on the contact or order form) your personal data will be held securely.

Consent

By using my services and providing the information as set out above during the transaction process, you are giving your consent for your information to be to collected, stored and used as set out in this policy. If at any time you wish to withdraw your consent  or wish to be removed from the mailing list please contact me via email, using the contact details below.

Security

Whilst no transmission of data via the internet can be guaranteed as totally secure, I am committed to ensuring that your information is as secure as possible. In order to prevent unauthorized access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that is collected online. The website uses SSL (secure socket layer) technology to safeguard data sent through it.

However, it is not possible to guarantee 100% that any data transmission via the internet is totally secure, therefore I will not accept any liability for any damage, loss or disruption arising as a result of a virus or any other malicious attack caused by using this website or my services. I advise you to put in place your own procedures and software to protect yourself. On receipt of a completed document you should always check it using your own virus/malware software before opening.

How I use cookies

The website only uses session cookies that are essential to its function. (I currently use the PHPSESSID cookie.) Cookies are not stored on your device once you close your browser, they are only used during your active session. They do not gather or store any information.

You can modify your browser settings to decline cookies if you prefer and you can also delete any previously stored cookies at any time from within your browser’s settings. However, this may prevent you from taking full advantage of the website.

Links to other websites

The website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by emailing me using the contact details below.

You may request details of personal information which is held about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please email me at the address below.

If you believe that any information that is held on you is incorrect or incomplete, please email me as soon as possible, at the address below. I will promptly correct any information found to be incorrect.

Contact

Email: info@rosserjamesediting.com

Contact