Website Terms of Use

Welcome to my website. If you continue to use this website or purchase services you are agreeing to comply with and be bound by the following terms and conditions, which together with the privacy policy, govern Rosser-James Editing’s relationship with you regarding this website. If you disagree with any part of these terms and conditions, please do not use the website or services.

The term ‘Rosser-James Editing’ or ‘I’ or ‘me’ or ‘my’ refers to the owner of the website. The term ‘you’ or ‘your’ refers to the user of the website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is subject to change without notice.

The information is provided by Rosser-James Editing and while I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Any reliance you place on such information is therefore strictly at your own risk.

Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or my services.

Every effort is made to keep the website up and running smoothly. However, Rosser-James Editing takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.

This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the following copyright notice:

This website and its content is copyright of Rosser-James Editing – © Rosser-James Editing 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. The inclusion of any links does not signify that I recommend or endorse the website(s). I have no responsibility for the nature, content or availability of the linked website(s).

This website uses the services of PayPal to process payments, please note that all PayPal transactions are subject to the PayPal privacy policy and user agreement. By using PayPal you are agreeing to those policies. Please refer to the PayPal website for further information.

Your use of this website or my services and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms of Service

Ordering and Payment

You can order my editing services through the online order form or via email. Once I receive your instructions and necessary documents I will send an email to confirm your order and attach an invoice. Payment can be made at the point of ordering or after receipt of your completed document. Payment is required within 14 days after download of your completed document. The price quoted is based on the word count you give for your document, if this is found to be inaccurate, your invoice will reflect the word count as determined by my editing software, you will be liable for any increase in the quoted price and the full amount will be payable as per the terms set out above. Your document will be returned to the email address given by you at the time of ordering, it is your responsibility to ensure this address is correct.

Copyright and plagiarism

The copyright and intellectual property rights to your document remain with you (the author(s)) and by submitting a document to me you confirm that you are the rightful owner of the work and have permission from any other authors to submit the work for editing. You acknowledge that you remain solely responsible for ensuring you have not breached any anti-plagiarism or copyright laws, regulations or guidelines. Rosser-James Editing will not be liable for any loss as a result of any plagiarism or breach of copyright contained within a document I have edited.

Return times

For documents up to 5000 words I aim to return your completed document within 2 working days, for documents up to 10,000 I aim to return your completed document within 4 working days. (my working week is from Monday – Friday GMT). For longer documents, I will give you an estimated time when your document will be completed by, at the time you order. While I will do my best to stick to these time frames, I cannot guarantee your document will be returned within these times due to factors outside my control. In the event of a delay I will endeavour to contact you as soon as possible. I do not accept any liability for a failure to deliver on time or any consequential loss, but would issue a full or partial refund dependent on how late the document was returned, up to a maximum of the full fee.

Cancellations

If you wish to cancel your order once work has begun, you will be liable to pay for work completed up to that date on a pro-rata basis. If you cancel your order less than 24 hours before it is due to be returned, you will be liable for the full cost. Work will begin from the time that I send you confirmation of your order.

Service Quality

Rosser-James Editing strives to produce work of extremely high quality and aims to remove errors from your document to bring it up to the standard acceptable for publication. However, as a human, it is still possible to miss errors or introduce errors. Therefore, I cannot guarantee that your work will be 100% error free. But I do guarantee you will be 100% satisfied with the result (see below for my 100% satisfaction guarantee terms).

I aim to make your document of a standard acceptable for publication, but offer no guarantee that your work will be accepted for publication, as this depends on many other factors outside my control, most notably the quality and novelty of the work.

100% Satisfaction Guarantee

I am confident of the quality of my work and want you to be completely satisfied with the result. However, if you feel there is a problem with the document you receive, and you are not happy with the standard of work, once you have followed the procedures set out below, I will be happy to give you a full refund.

If you are not happy with the quality of the document received, you will need to contact me in writing via email within 14 days of receiving the email returning your document to you. I will then work with you to discuss and make further changes to correct any issues you have regarding your document. If after all additional work has been carried out, you are still dissatisfied with the quality of the document you have received, I will issue a full refund within 14 working days.

Students

If you want to have your university assignment or dissertation proofread or edited, it is your responsibility to check with your university or supervisor that your university’s regulations allow you to do this. Rosser-James Editing takes no responsibility for course failure or other sanctions imposed by your university as a result of using my services. I also do not guarantee a pass or increase in grade as a result of using my services. For your own purposes, you are advised to seek written permission from your supervisor before using my services.

Contact Details

Rosser-James Editing is a trading name of the business owner, Angharad Rosser-James.

16 Sealey Close
Willington
Derby
DE65 6EP
UK

Email: info@rosserjamesediting.com

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